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Professional Services Manager

Description

InQuest Technologies is seeking a Project Manager to lead IQ9 implementations as a key member of our Professional Services organization.  The Implementation Project Manager will lead a team of project resources and provide delivery management on multiple client engagements. A background in workflow / BPM, construction management, asset management, or project management software is preferred.

Position Responsibilities

• Lead project teams during requirements, analysis, design, build, and rollout of InQuest IQ9
• Create and manage the scope, cost, schedule, and contractual deliverables through the application of planning, tracking, quality assurance, change control, and risk management
• Utilize resources and adhere to schedule dates to ensure successful project completion and client satisfaction.
• Facilitate communication with internal (i.e. engineering, sales, etc.) and client teams
• Document and communicate project status with timely identification, tracking and resolution of project risks and issues.
• Act as a subject matter expert with all functions of the implementation process to client representatives, as needed.
• Define and manage projects, to meet engagement objectives and budget
• Utilize and apply best practices on projects, gleaned from experience and consultation with experts; appropriately tailored for the client and their culture
• Be hands on reviewer to ensure highest quality project deliverables
• Work closely with the Engineering, Product Management and Operations teams to assist with the definition of customer needs/requirements, test development processes and rollout to the Client.
• Manage project financials including budgets, timely billing and collection
• Demonstrate thought leadership by writing or contributing to published articles, practice methodologies and tools, whitepapers.
  

Requirements

• A bachelors degree in computer science or business is preferred.
• PMI Certification is desirable.
• 5+ years experience managing the successful implementation of enterprise software applications is an absolute requirement.
• Project Management experience in the telecommunications, energy, architecture, engineering and construction industries is preferred.
•  Experience working with leading workflow / BPM systems and CAD / GIS systems is a plus.
• Experience working for a leading professional services organization like Accenture, Booze Allen, SAIC, Wipro, AT Kearny or a leading software company like Documentum, ESRI, Maximo or SAP in their services organization is preferred.
• Knowledge of software development methodologies
• Ability to develop project designs, work plans, budgets, and schedules
• Strong team leadership, organizational, communication, and motivational skills.
• Superior interpersonal skills, ability to work well with others.
• Analytical problem solving skills.
•  Ability to multi-task, handle external and internal issues such as project deliveries, timelines, workflow, presentation work, etc.
• Deadline and detail-oriented, with the ability to multi-task and juggle multiple clients and projects simultaneously.
• Demonstrated proficiency with Project Management tools, including MS Project
• Up to 25% travel is required